Claim Manager - Workers' Comp Claims job from Insurance Claims ...

Overview:

Does your claims management job feel stale? A process driven organization can lose sight of the true purpose of managing claims - - good outcomes on each claim. Managing in that processing environment can feel robotic.

Strategic Comp is a growing workers' compensation insurer with dedication to and pride in outstanding claims outcomes. Our profitability proves that our approach works. Most of our strongest competitors over the years, all of them process driven in their claims handling, are no longer in business.

Our approach to claims handling is smart, proactive, well thought out and carefully orchestrated. In order to make sure that this happens on EVERY claim, we need strong managers overseeing the claims process and customer service. The result of this approach is that our renewal retention is outstanding, as is our low employee turnover. Once our clients and employees experience our way of working, they want no substitute.

Strategic Comp is currently searching for a Claim Manager who will be responsible for the oversight and activities of a team of claim professionals. The person hired for this position will be responsible for the day-to-day work and activities of their team. Additionally, the Claim Manager will be responsible for the performance, development and coaching of their staff, including learning and development of their team.

The Claim Manager will primarily work from their home and will be required to travel up to 60% of the time including some overnight travel.

It is important that you include a cover letter along with your resume explaining why you are a fit for this job opening.

Strategic Comp is part of Great American Insurance Company. Established in 1872, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses, and in the sale of annuities and supplemental insurance products. The members of the Great American Insurance Group are subsidiaries of American Financial Group, Inc. AFG's common stock is listed and traded on the New York Stock Exchange ("NYSE") and NASDAQ under the symbol "AFG".

Responsibilities:

We are looking for a unique person in our claims managers. We need someone who has the ability to help and direct when needed, a group of strong, carefully chosen senior level adjusters to:

- focus on fresh, creative, and quick approaches on every claim

- determine on each claim the need for attorneys, surveillance, and nurse case managers, and then assign, direct, and monitor the vendor

- communicate effectively and develop strong relationships with their team members

- gain buy-in from our insureds regarding the direction each claim is taking, develop a strategy of how to best mitigate the potential loss through interaction with the claimant, and making sure that light duty jobs are available for quick return to work

Qualifications:

- Bachelor's degree and a minimum of 10 years of diverse experience in workers' compensation claims handling.

- Prior significant supervisory experience in multiple states.

- Solid background in coverage analysis, reserving, claims investigation, and litigation management. Prior work with large or national accounts.

Please send us your resume along with a cover letter telling us why you feel that you are a good match for this position.

Requisition #: 14788

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